1. Introduction

At Manteo Poncho LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, www.manteoponcho.com (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

 

2. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Shipping and billing address

• Phone number (optional)

• Payment information (processed by Wix Payments)

• IP address

• Order history

• Usage data and analytics (via cookies and Wix)

We do not knowingly collect data from individuals under the age of 13.

 

3. How We Collect Your Information

We collect information through:

• Checkout and purchase process

• Account creation (optional)

• Contact forms

• Cookies and tracking tools (for analytics and functionality)

• Wix’s built-in services and analytics

 

4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send occasional marketing emails (opt-out available)

• Improve our website functionality and user experience

• Monitor and analyze usage patterns and website performance

 

5. Marketing Communications

You may receive promotional emails from us. You can opt out at any time by:

• Clicking “unsubscribe” in any email

• Contacting us at info@manteoponcho.com

 

6. Sharing Your Information

We do not sell or rent your data.
We may share information with:

• Wix Payments (for order processing)

• Wix (as our platform and host)

• Shipping providers (to fulfill your orders)

 

7. Cookies & Tracking Technologies

We use cookies to:

• Enable site functionality (e.g., shopping cart)

• Monitor performance and analytics (e.g., page visits, behavior)

• Provide a personalized shopping experience

You can control cookies through your browser settings.

 

8. Retargeting and Ads

We do not currently use retargeting or advertising tools but may do so in the future. Users will have control over cookie and ad preferences.

 

9. Data Storage and Security

• Your data is stored on secure servers and protected by SSL encryption and two-factor authentication.

• Data is stored in local databases provided by Wix.

• We retain data for as long as necessary to fulfill orders and comply with legal obligations (up to 7 years).

 

10. User Rights

You have the right to:

• Access your personal information

• Correct or update your data

• Request deletion of your data

• Opt out of marketing communications

• Request a copy of your data

To exercise any of these rights, contact us at: info@manteoponcho.com

 

11. California and EU Residents

If you are a resident of California or the European Union, you may have additional rights under CCPA or GDPR. We are committed to honoring those rights and will respond to your requests within 30 days.

 

12. Third-Party Services

We use Wix to host our website and process payments. Your data may be shared with Wix in accordance with their privacy policy: https://www.wix.com/about/privacy

 

13. Policy Updates

We may update this Privacy Policy periodically. We will post updates on this page and revise the “Effective Date” above. Continued use of our Site after any updates constitutes your acceptance.

 

14. Contact Us

For any privacy-related questions or concerns, contact us at:
📧 info@manteoponcho.com